They lost the scheduled appointment!
Price is very reasonable! Friendly service, pretty nice people and generally get the job done - eventually! They are kinda an odd bunch! Poorly organised in the dispatch side, less professional than most Tow services and I suspect they "third party" contract some of their calls to independent tow truck drivers. My Tow truck driver got lost picking up & dropping off - even though he phoned me to confirm the addresses - he phoned several more times because he couldn't figure it out. (an $85 GPS or $2 Ap on the smart phone would be helpful) So - kinda like the taxi services - you may get really good service if the right driver shows up. Not so much, if the "wrong" driver shows. I would consider using them again -- as long I am not in a hurry for the tow. I would recommend that you call back the day of your scheduled pickup and confirm your appointment for the tow - someone might have thrown out the napkin your appointment was written on! (LOL) Ha!