La-Z-Boy Home Furnishings and Décor

Karan was excellent. He had all the information we needed about our piece we were looking at. He gave us plenty of space to look with no pressure. It was a positive shopping experience.

We purchased two recliners at the Whitby store on March 16,2024. Karan assisted us and made our purchase. He explained everything in detail and was very easy to work with. We ordered our recliners and they will be in at the end of March.

We purchased a recliner and were helped by Karandeep to narrow our search to the size of recliners that suited my height. We were pleased to know that we could change the fabric type and colour for no charge. Can't wait for our new recliner. Karandeep was very helpful to our search.

Sunny was very helpful and pleasant. Helped me choose the fabric. I already knew which chair. Hit a flash sale. Will see about delivery, was told 6 months.

The customer service sucks with these people. I was told 5-6 months for my furniture. There was NO update. NO communication. Trying to call them the line goes busy and hangs up. Tried emailing Dana the original rep I dealt with and no reply. Emailed lazyboy and FINALLY Brian called to tell me it's going to be another 2 months. So that's 8 months total (possibly more) He said so thats not too bad. Sorry Brian but when you have no furniture and you have been waiting for 6 months and told it's goin