Birchwood Automotive Group Ltd Head Office - Birchwood Collision Centre on Regent

stay away worst body shop I ever brought my truck to terrible repair job

would give 0 stars if I could! they didn’t fix all of the damage that my mpi claim approved, then promised to order the parts that day & get it fixed asap (they even offered to let me keep my rental car until the part was in & damage repaired, which i declined as the car was still safe to drive)then they called 2 weeks later saying they lost the pictures of the damaged parts & asked me to send pics so they could order parts, then another week later said they aren’t going to do to the work

It took 3 1/2 weeks to end up with a bumper that doesn’t line up and a flicker on my dash lights that can’t be diagnosed. I am on the hook for the diagnostic fee that resolved nothing. So now I have an electrical issue and a misaligned bumper. No I would not recommend them.

They don’t care your vehicle at all. At first they were at least nice and polite. But when they figured out it’s a tough job, all they wanted to do was to get rid of you. No fix at all. They staff didn’t even want to give you information. Stay away from them. Find a small auto service shop which cares about their business.

We took our car to Birchwood Collision Centre after a fairly serious accident, thinking that, because they were connected to a Kia dealership, it would be the fastest option for repair, that was December 11th, 2017. Just yesterday, March 16th, 2018; the car is finally back home. It was returned with oil and antifreeze leaks, which were not present before the accident, yet they say were not a result of the accident or poor workmanship on their part, but rather our 12km drive home. Never again